Cancellation Policy
I require 24hrs notice for any cancellations, less than 24hrs will incur a fee of 50% or full deposit taken.
Whilst we understand that things happen, unfortunately last minute cancellations means I am unable to fill the space that someone else may want, I am incredibly busy and often unable to accommodate all clients so please let me know in plenty of time if you need to cancel so I can then offer the appointment to others.
Pre-Treatment Information – Eyelash Extensions
We ask that all clients having eyelash extensions of any method arrive at the salon with no eye make up and if contact lenses are worn, these must be removed prior to treatment.
We have the right to refuse treatment to anyone who arrives with eye makeup on as this affects the adhesion of the eyelashes and also removal of the makeup can eat into the treatment time meaning less lash time.
Pre and Post-Treatment Information – Permanent Makeup
When you arrive for your first treatment, you will be asked to fill out a medical history questionnaire. After the treatment, Stephanie will run over all the aftercare and give you an aftercare balm to take away, a follow up appointment for the second session will then be booked.